Terms of Service

What ContextCrux does

ContextCrux reads what you write, upload, or point it at, and surfaces the decisions hidden inside it — the questions whose answers would change what you do next. To do that it sends your content to third-party language model providers listed under Subprocessors below.

ContextCrux produces analysis, not advice. It is not a substitute for legal, financial, medical, or professional judgement, and the decisions it surfaces are suggestions about what to consider, not recommendations about what to choose.

Your content stays yours

You keep all rights in everything you submit. We claim no ownership of your documents, your conversations, or the decisions derived from them.

We use your content to operate the service for you. We do not use it to train models, and we instruct every model provider we route to that your content must not be retained for training. We do not sell it, and we do not share it with anyone outside the subprocessors listed below.

What you promise us about what you upload

This is the clause that matters most, because it is the one we cannot verify.

You confirm that you have the right to submit whatever you submit. If a document belongs to a client, an employer, or a counterparty — a confidential memorandum, a data room export, a contract under negotiation — you confirm that submitting it to a third-party service is permitted by whatever agreement covers it.

We have no relationship with the people or companies described in your documents and no way to obtain their consent. That obligation is yours, and you accept responsibility for it.

Confidential material

Content you upload as a file, and content read from a linked document, is classified confidential automatically. Confidential sessions are never sent to optional third parties — AI-detection, speech synthesis, web search, or agent execution — and cannot be shared into a circle.

You can mark any session confidential yourself. You cannot mark one standard if it was classified confidential on the way in; that takes a deliberate action on your part, because the safe direction to be wrong in is the strict one.

How long we keep things

Standard sessions are kept for 365 days after your last activity in them. Confidential sessions are kept for 180 days. After that they are deleted automatically, along with the messages, decisions, comments, votes, experiments and event records derived from them.

You can delete any session at any time, and deletion is immediate and complete rather than a flag. Records that a deletion happened are kept, because that is the evidence that it did; those records contain no content.

Encrypted database backups may retain deleted content for up to 7 days before rotating out.

Accounts and access

A session you create without signing in is bound to a capability held by your browser. Anyone holding that capability can read and change the session; anyone who merely knows its address cannot.

A session you create while signed in belongs to your account and is reachable by nobody else.

Payment and credits

Paid plans are billed monthly in advance and can be cancelled at any time, effective at the end of the period you have paid for. We do not refund partial months.

Credits granted for signing up, adding a card, referrals, or event codes have no cash value, are not transferable, and expire if an account is closed.

Availability

The service is provided as-is. We do not currently offer a service level agreement, and you should not use ContextCrux as the only place a decision is recorded.

Liability

To the extent the law allows, our total liability to you is limited to what you paid us in the twelve months before the claim. We are not liable for indirect or consequential loss, including loss of profit or business, arising from decisions made with the help of the service.

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Changes

We will give at least 30 days' notice before a change that materially reduces your rights, and will say what changed rather than only that something did. Continuing to use the service after that means you accept it.